FAQ
Jember, East Java
Good to know
Questions, answered
Everything people usually ask before they order. Still unsure? Send a message and Fatwa will answer.
01
Custom mascots
Custom mascots start from $55 to $110, depending on the detail. Send the brief and you get an exact quote, usually within the hour.
It depends on the project. You get an estimate once we've read your brief. Rush orders are possible for an extra fee.
Three rounds of revisions.
PNG, JPG and PDF, plus the PSD or Procreate source file.
You do. Once it's paid in full, all rights to the custom design move to your brand.
02
Premade mascots
Each premade mascot is sold to one brand only. When it's bought, it leaves the shop and is never sold again.
Vector files (AI and SVG), PNGs on a transparent background, and a free name and colour tweak to fit your brand.
The name and colours are adjusted for free. Your brand can use it on signage, packaging, social media and merch.
Within 24 hours of payment.
03
Working together
Yes, with brands anywhere. Chat with us in English on WhatsApp.
50% up front to start, the other 50% before the final files. Clients abroad can pay with Wise.
Usually within an hour, often right away.
Fill in the custom order form, or send a WhatsApp message with your brand name, what you sell and where the mascot will be used.
